We typically arrive about one hour before serving time.
About The Catchy Fish
Verified
New
CV377DY Stratford upon AvonWe pride ourselves on using quality ingredients, generous portions, and creating food that people genuinely remember. From traditional favourites to customised menus tailored to your event, our goal is simple — great food, served with passion and professionalism.
Frequently Asked Questions
General
You just need to provide a spot for us to set up. We'll handle the rest!
Yes, we prepare the food fresh on site. Your guests will enjoy the authentic atmosphere as we cook and serve.
We can typically accommodate most allergens — including gluten, lactose and nuts. Just note your requirements in the comments field when booking.
We can typically offer vegetarian, vegan, halal and other dietary options on request. Add your requirements in the comments field and we'll adapt the menu.
Yes, we bring all the necessary disposable tableware, including disposable trays and napkins. Let us know any other wishes in the comments field.
We can typically serve up to 130 guests per hour. If you need faster service, just note it in the comments and we'll do our best to accommodate.
8 metres in length, approx. 4 parking spaces. Let us know in the comments if space is limited.
No, we do not need access to electricity, we have a generator. But can hook up to electricity if it’s available.
Changes and cancellation
Simply order for the expected number of guests to secure the date. You can freely change the number up to days before your event.
You can freely change or cancel your order up to days before your event.
Changes: To make changes to your order (guest count, menu, etc.), log in at nuento.co.uk with your phone number, open your order, and contact the supplier directly using the contact details provided in your order.
Cancel: You can cancel your order free of charge up to 7 days before your event. Any payments already made will be refunded in full. Log in at nuento.co.uk with your phone number and cancel directly from your order page.
We always recommend booking as early as possible. This gives you the best chance of securing your preferred supplier.
Running late? There's still a good chance it can be done. Suppliers keep their calendars up to date, but in the rare case they're unable to confirm your booking, you'll be notified as soon as possible.
You can typically book up to 2-7 days before your event, depending on the supplier.
Each supplier sets their own minimum spend. If the total order is below the supplier's minimum spend, a small order fee is added so the minimum is met. You'll always see clearly if a small order fee has been applied and how much it is.
Once you enter your postcode, delivery is automatically calculated and included in 'Setup and transport'. The cost depends on your distance from the supplier. Some suppliers offer free delivery.
Yes — suppliers keep their calendars up to date, so the dates you see are available. Once you've booked, the supplier will review your booking and confirm it, usually within 24 hours. In the rare case they're unable to confirm, you'll be notified as soon as possible.
When you proceed with your order, you will have the option to pay by credit card or bank transfer.
If you book more than 7 days in advance, payment will be charged in two instalments.
Instalment 1 is reserved on your account at booking and charged 5 days later.
Instalment 2 is charged 7 days before your event.