Premium Soft Serve Experience

Yes, we are pleased to offer both gluten-free and vegan options across all packages.

We offer two setups to suit your event. If standard power is available on site (2x 13A plugs), we run a fully electric, emission-free servic.

If power isn't available, we bring our own Euro 6 compliant engine to run the machinery, so no site hookup is required.

Either way, we're covered and always working to reduce our environmental footprint.

The experience includes premium soft serve service from a high-quality ice cream van setup, delivered by professional staff with a strong focus on presentation, guest experience, and efficient service. See our full menu in the Gallery to see our range of soft serve and sweet treats.

This service is ideal for weddings, corporate events, private parties, school events, community festivals, and other gatherings where you want a fun but polished dessert option.

Yes, depending on the Options selected, you can offer multiple soft serve variants for your guests. We recommend planning the approximate flavour split in advance for the smoothest service.

Simply order for the expected number of guests to secure the date. You can freely change the number up to days before your event.

You can freely change or cancel your order up to days before your event.

Changes: To make changes to your order (guest count, menu, etc.), log in at nuento.co.uk with your phone number, open your order, and contact the supplier directly using the contact details provided in your order.

Cancel: You can cancel your order free of charge up to 7 days before your event. Any payments already made will be refunded in full. Log in at nuento.co.uk with your phone number and cancel directly from your order page.

We always recommend booking as early as possible. This gives you the best chance of securing your preferred supplier.

Running late? There's still a good chance it can be done. Suppliers keep their calendars up to date, but in the rare case they're unable to confirm your booking, you'll be notified as soon as possible.

You can typically book up to 2-7 days before your event, depending on the supplier.

Each supplier sets their own minimum spend. If the total order is below the supplier's minimum spend, a small order fee is added so the minimum is met. You'll always see clearly if a small order fee has been applied and how much it is.

Once you enter your postcode, delivery is automatically calculated and included in 'Setup and transport'. The cost depends on your distance from the supplier. Some suppliers offer free delivery.

Yes — suppliers keep their calendars up to date, so the dates you see are available. Once you've booked, the supplier will review your booking and confirm it, usually within 24 hours. In the rare case they're unable to confirm, you'll be notified as soon as possible.

When you proceed with your order, you will have the option to pay by credit card or bank transfer.

If you book more than 7 days in advance, payment will be charged in two instalments.

Instalment 1 is reserved on your account at booking and charged 5 days later.

Instalment 2 is charged 7 days before your event.