As early as you can, for the widest choice. Most suppliers can be booked until 2–7 days before the event, and their calendars are kept up to date, so what you see is available.
How to book: a step-by-step guide
Customer · Updated yesterday
Contents
Booking a food truck, a coffee cart or a mobile bar on Nuento takes a few minutes. This guide walks through each step so you know what you will be asked, and what happens once you have pressed the button.
1. Search
On the homepage, enter the postcode of your event and the date, then press Search. You see the suppliers who deliver to that postcode and are available on that date, with the full price for your number of guests, setup and transport included. Use the filters at the top to narrow down by type, for example pizza, BBQ or coffee.
Found a few you like? Click the heart to save them as favourites. When you are logged in, your favourites follow you across devices.
2. Choose your options
Open a listing and you will be asked to make some choices. The most common ones:
Quantity. Most suppliers price per cover, one serving per guest. Some offer "All you can eat", either included or as an add-on, which suits main meals and hungry crowds.
Variants and add-ons. Which burger, which pizza, whether you want sides, desserts or extra serving hours.
Children. Some suppliers let you mark how many covers are children at a reduced price, or add a separate children's menu.
Serving time. Standard service is usually 2 hours, with extra hours available as an add-on. Two hours is enough for most events.
Allergens and dietary requirements. Write them in the comment on your order. Most suppliers cater for all common requirements when told in advance.
Not sure about something? Every supplier's page has a "Send a message" button under the About section. Ask before you book; they usually reply within 24 hours.
3. Your event details
Click Continue. You will be asked for the time serving should start, the type of event and a short description so the supplier can prepare. Then the address: check the postcode and town, and add the street and any access instructions, for example where the truck can park or which gate to use.
Finally your contact details: full name, email and phone number. Your confirmation and all practical information go to the email. Your phone number is how you log in to Nuento afterwards, with a code by SMS, so make sure it can receive text messages.
Some suppliers show instructions at this step, for example whether they need access to power. Our power supply guide explains what to check with your venue.
4. Review and pay
Review your order and open the price breakdown if you want to see every line. Choose whether you are booking as a private individual or as a business. Businesses can enter a company registration number and we fill in the name and address from Companies House; the field is optional, and no VAT number is needed. Add the email that should receive invoices, and a purchase order number if you have one.
Enter your card details. Your card is verified and saved, and nothing is charged at this point. If your event is more than 9 days away, the first instalment is charged when the supplier accepts and the rest 7 days before your event; if it is closer, the full amount is charged at acceptance. The dates and amounts are shown right there on the page. See When are you charged? for the full picture.
The same page shows what comes with your booking: who you are entering the agreement with, that the payment is held until you have been served, and the date until which you can cancel for free.
5. Place your booking
Click Place booking now. Your order is sent to the supplier, who normally confirms within 24 hours. You receive an email when they do, and if they cannot take the booking you are told straight away and nothing is charged.
6. After confirmation
Log in at nuento.co.uk with your phone number and open My orders. On the order page you find the supplier's service manager and their phone number, a chat where you can agree the practical details, and the button to cancel if you need to. Guest numbers, menu and times can be changed until 7 days before your event; see Cancellations, changes and refunds.
On the day, the supplier arrives with food, equipment and staff. Your job is to enjoy the event.
Ready to book?
Enter your postcode and date to see who is available, with the full price up front.